How well does SCMW, INC. meet your requirements?
Customer Satisfaction Survey

(items marked with * are required fields)

Customer Information
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Overall Quality Excellent Above
Average
Average Unsatisfactory Not
Applicable
Workmanship / adherence to specifications   
Product function / appearance / durability is as expected
Delivery Excellent Above
Average
Average Unsatisfactory Not
Applicable
Products are delivered when requested  
Shipments are received free from damage by carriers during transit
Point of Contact - INSIDE Excellent Above
Average
Average Unsatisfactory Not
Applicable
Responses to inquiries are received in a timely manner
Contact displays knowledge of applicable issues
Problems are solved quickly and satisfactorily
Information given is accurate and reliable
Point of Contact - OUTSIDE Excellent Above
Average
Average Unsatisfactory Not
Applicable
Responses to inquiries are received in a timely manner
Contact displays knowledge of applicable issues
Information given is accurate and reliable
Pricing Excellent Above
Average
Average Unsatisfactory Not
Applicable
Prices are comparable to or less than other vendors
Value of service received is worth the money spent
Management Support Excellent Above
Average
Average Unsatisfactory Not
Applicable
Commitment to customer satisfaction is displayed by all levels of management
Please suggest improvements that we can make to improve our service to you
Please complete our Customer Satisfaction Survey
View our ABS QE certificate ANAB web site